To: yourinquirer@yahoo.com
From: admin@yoursite.net
Subject: YOURSITENAME Ticket# (01234567) Closed
Date: Mon, 22 Sep 2021 11:47:11 -0700


Greetings from (YOURSITENAME).
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Hello (INQUIRER'S FIRST NAME),

This is just to let you know that your original inquiry for support 
(ticket #01234567) has been completed as discussed and has been closed.

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(YOUR CUSTOM MESSAGE WILL APPEAR BETWEEN
 THESE 2 DOTTED LINES.)
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We will maintain an active record of this inquiry for the next 
(TIME PERIOD RETAINED YOU SPECIFY IN SUPPORT PANEL SETTINGS).
If you have other questions or need, please contact us at:

admin@yoursite.net

Kindly include your Ticket #01234567 in the Subject of your 
email to us.

After $period_retained, the inquiry will be removed.

If you should make a future inquiry, here is the address of our form:

https://yoursite.net/cgi-bin/members_assistant/support.cgi

Thank you for your inquiry.

Support Team
YOURSITENAME

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